Shipping & Return

When it comes to shipping and returns, Avalon Haberdashery and Lace is committed to providing a seamless experience for our customers. We understand the importance of receiving your order in a timely manner and ensuring your satisfaction with your purchase. Read on to learn more about our shipping and return policies.

Shipping Policy

At Avalon Haberdashery and Lace, we offer free shipping on all orders. Once your box is ready for delivery, we will ship it to you using An Post. Our shipping times typically range from 4 to 8 working days.

Please note that our deliveries are made from Monday to Friday during office hours. We do not make dispatches or deliveries on Saturdays, Sundays, or national holidays. To ensure a smooth delivery process, we recommend choosing an address where someone is available to collect the package. If you prefer to receive your order at the office or at a reception, please provide the name of the contact person.

Return Policy

At this time, Avalon Haberdashery and Lace operates on a made-to-order basis and some designers stocktaking, which means we are unable to offer returns or refunds. We encourage you to carefully review your order before placing an order. Additionally, we will email you to confirm the order after your purchase to ensure accuracy.

If you have any questions or concerns about any box or product, please don't hesitate to reach out to us at avalonhaberdashery@gmail.com. Our team will be more than happy to assist you.

In the unlikely event that your item arrives damaged, please contact us at the same email address mentioned above. We will do our best to resolve the issue and ensure your satisfaction.

At Avalon Haberdashery and Lace, we strive to provide exceptional customer service and deliver high-quality products. If you have any further questions or need assistance, please don't hesitate to reach out to us. We are here to help!